Help Centre
tk768 Frequently Asked Questions
Detailed answers to all questions about deposits, withdrawals, cricket betting, slots, live casino, and your account — all in one place.
To make your experience at tk768 smooth and enjoyable, we have organised the most frequently asked questions on this page into five sections — Cricket Betting, Devices & Technology, Withdrawals, Deposits, and Responsible Gaming. Every answer is written in clear, straightforward language so you can find solutions quickly. If you don't find your answer here, our 24/7 support team is always ready to help.
Cricket Betting
Decimal odds show the total amount you get back for every ৳1 you bet. For example, if the odds are 2.50 and you bet ৳100, you get ৳250 if you win — that's ৳150 profit plus your original ৳100 stake back. The higher the odds, the lower the probability but the bigger the payout. Always check the odds carefully before placing a bet.
tk768 offers a range of markets including Match Winner, Top Batsman, Top Bowler, Total Runs Over/Under, Method of First Wicket, and Toss Winner. Additional markets are available for the T20 format. For example, in a Bangladesh vs India match you can bet on markets like Match Winner or Total Sixes.
The process is the same — log in, go to the cricket section, select your preferred event, choose a market, and place your bet. BPL and IPL may have some special markets added depending on the season. International matches generally offer more markets, such as innings-based bets in Test matches.
Yes, tk768 offers live in-play betting. Odds update in real time while a match is in progress, and you can place new bets after each over or wicket. In-play markets change quickly, so bet with focus. Keep your screen on to follow in-play action on mobile and make sure you have a stable internet connection.
If a match is cancelled due to rain or any other reason and an official no-result is declared, your original stake is generally returned to your account. If a result is determined by the Duckworth-Lewis method, it is considered valid. In certain cases a partial refund may apply. See the Terms and Conditions page for details.
Devices & Technical Issues
Clear your browser's cache and cookies — in Chrome you can do this via Settings → Privacy → Clear browsing data. Then close the browser, reopen it, and go to tk768. Using Wi-Fi instead of mobile data on a phone usually speeds up page loading. If the problem persists, let us know via live chat.
On Android, open tk768.bar in Chrome, tap the three-dot menu at the top, and select "Add to Home screen". On iPhone, tap the Share icon in Safari and choose "Add to Home Screen". The icon will then open directly from your home screen like a desktop app — no separate app download needed.
Once your connection is restored, reload the browser and log in — your game session will generally resume from where it left off. Active bets in slot or fishing games are settled automatically. If you notice any discrepancy in your balance, send a screenshot to live chat and the support team will investigate and resolve it.
tk768 works smoothly on all modern smartphones, tablets, and desktops. Full functionality is available via a mobile browser on both Android and iOS. Using the latest version of Chrome, Firefox, or Safari gives you the best experience. Some features may be limited on older browsers or operating systems.
How to Withdraw
After a withdrawal request is submitted, a verification process takes place first. The funds usually reach your wallet within one hour. If it remains pending for a long time, check your email or live chat to see if any account verification documents have been requested. Providing the required information will speed up the process.
Yes, at tk768 withdrawals can only be made to a bKash, Nagad, Rocket, or Upay account registered in your own name. It is not possible to send funds directly to someone else's wallet. This rule ensures the security of your account and prevents unauthorised transactions. The same rule applies to bank transfers.
Successful withdrawal requests at tk768 are generally processed within one hour. bKash and Nagad are the fastest. Bank transfers may take additional time due to the bank's own processing schedule. The minimum withdrawal amount is ৳800.
Yes, tk768's withdrawal service is available 24 hours a day, 7 days a week. You can submit requests and have them processed at night or on Fridays and Saturdays. However, bank transfers may take slightly longer on non-banking days. Mobile wallet withdrawals generally process at the same speed at all times.
For the welcome bonus, you need to complete a 25x wagering requirement on the bonus amount — on the bonus amount only, not on the combined deposit and bonus. Example: if you receive a ৳1,200 bonus, you must wager ৳1,200 × 25 = ৳30,000. Once this condition is met, your bonus winnings become withdrawable. See the Terms and Conditions page for details.
Deposit Questions
First, check your mobile wallet's transaction history to confirm the payment was successful. If it was, the funds usually appear in your tk768 account within a few minutes. If it takes more than 15 minutes, note the transaction ID and amount, then contact us via live chat or email us at [email protected] — the team will resolve it quickly.
Log in to tk768, go to the Deposit section, and select Nagad as the payment method. Enter the amount and send money to the Nagad number shown. Save the payment reference or transaction ID. Once the payment is confirmed, your balance will be updated automatically. The minimum deposit amount is ৳100.
tk768 does not charge any deposit fee. However, your mobile wallet or bank may apply its own send money or transfer charges in line with its own policies. The minimum deposit amount is ৳100 across all payment methods.
tk768 currently supports five deposit methods: bKash, Nagad, Rocket, Upay, and bank transfer. Major banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank are generally supported for bank transfers. The site will be updated if new methods are added.
The minimum deposit is ৳100 across all payment methods. This applies equally to bKash, Nagad, Rocket, Upay, and bank transfer. There is an opportunity to receive a 120% bonus on your first deposit — up to ৳8,000.
Responsible Gaming
If you want to take a short break, request a cooling-off period via live chat or by emailing [email protected]. Self-exclusion is also available for a longer break. Visit the Responsible Gaming page for more details. The support team will assist you.
If you feel that gaming is having a negative impact on your life, start by reaching out to us on live chat — we will guide you through the responsible gaming options available. You can also seek support from various mental health organisations in Bangladesh. Always put your own wellbeing first.
tk768 is for people aged 21 and above only. You will need to confirm your age when opening an account. We follow a strict age verification process to protect minors. Parents who enable parental controls on their children's devices can provide an extra layer of protection.
Yes, you can set a deposit limit for yourself. To do this, let the support team know via live chat or email — they can set a daily, weekly, or monthly deposit limit on your account. Playing within a budget is important for a healthy gaming experience.
Still have questions? We're here.
Our support team is available in Bengali and English, 24 hours a day, 7 days a week. Get in touch via live chat or email.
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