tk768's Privacy Policy

1 Introduction & Scope

tk768 ("we", "us" or "the platform") is an online gaming platform in Bangladesh offering live casino, slots, fishing games and sports betting. Protecting your personal information is our top priority.

This privacy policy describes what information we collect, how that information is used, and what rights you have. This policy applies to all services on the tk768 website and mobile platform.

Before registering or creating an account on this platform, please confirm that you are at least 21 years old. This platform is operated for users aged 21 and above only.

2 Information We Collect

tk768 may collect the following types of information:

2.1 Information You Provide Directly

• Full name, date of birth and national ID number (for age verification)
• Email address and mobile number (for communication)
• Payment information such as bKash, Nagad, Rocket or Upay numbers (for processing transactions)
• Bank account details if the bank transfer method is used
• Login credentials (username and encrypted password)

2.2 Automatically Collected Information

• IP address and device identifier information
• Browser type, operating system and language settings
• Browsing activity on the platform and session duration
• Data collected through cookies and similar technologies
• Game play history and betting information

2.3 Information Received from Third Parties

• Transaction confirmation information from payment service providers
• Information from identity verification services (where applicable)
• Risk assessment information from fraud prevention services

3 Purpose of Using Your Information

We use your information for the following purposes:

3.1 Account Management

We use your personal information to create and manage your account, to verify your identity, and to confirm that you are at least 21 years old.

3.2 Financial Transactions

Your payment information is used to process your deposits and withdrawals, verify payments and prevent financial fraud. This information is essential for keeping transactions secure through bKash, Nagad, Rocket, Upay and bank transfer.

3.3 Customer Support

Your contact information is used to provide our 24/7 live chat and email support. If a problem arises, our support team may use your account information to resolve it quickly.

3.4 Responsible Gaming

We analyse your game play history to monitor your gaming behaviour, identify potential issues and ensure responsible gaming.

3.5 Security & Fraud Prevention

We use your activity data to detect and prevent unauthorised access, money laundering and other suspicious activity.

3.6 Service Improvement

Aggregated (anonymised) usage data is analysed to improve the overall platform experience, introduce new games and features, and resolve technical issues.

4 Cookie Policy

The tk768 platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

4.1 Types of Cookies

• Essential cookies: Required for the core functionality of the platform, such as maintaining login sessions.
• Functionality cookies: Help remember your preferences and settings.
• Analytics cookies: Collect data to understand how users interact with the platform.
• Security cookies: Used to detect suspicious activity.

4.2 Cookie Controls

You can disable cookies through your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.

5 Information Sharing & Disclosure

tk768 never sells your personal information to third parties. However, information may be shared in the following circumstances:

5.1 Service Providers

Necessary information is shared with selected partner organisations for payment processing, identity verification and managing technical infrastructure. These organisations may only use the information for specific tasks and are required to follow our guidelines.

5.2 Legal Obligations

Information may be disclosed in accordance with a court order or a lawful directive from an applicable legal authority.

5.3 Security Protection

Information may be shared with the relevant authorities in the interest of preventing fraud, money laundering or other unlawful activity.

5.4 Business Restructuring

In the event of a merger, acquisition or restructuring involving tk768, user information may be transferred to the new owner, provided the terms of this policy remain in effect.

6 Data Retention & Security

We take industry-standard technical and organisational measures to keep your personal information secure.

6.1 Technical Security

• All data transfers are secured using SSL (Secure Socket Layer) encryption technology.
• Payment information is stored in encrypted form.
• Passwords are stored in hashed form — tk768 staff cannot view them.
• Regular security audits are conducted.

6.2 Retention Period

We retain your information for as long as your account is active. Even after an account is closed, information may be kept for as long as necessary to meet legal obligations, resolve disputes and enforce agreements.

6.3 Security Breach

If a data breach occurs that may affect your rights and interests, we will notify you and the relevant authorities as quickly as possible.

7 Your Rights

As a user of the tk768 platform, you have the following rights:

7.1 Right to Access

You have the right to request information about what data we hold about you. To make this request, please contact our support team.

7.2 Right to Rectification

If any information we hold about you is incorrect, you have the right to request that it be corrected. This can be done through account settings or by contacting the support team.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

7.4 Right to Object to Processing

You have the right to object to the processing of your information for specific purposes, particularly in the case of marketing communications.

7.5 Right to Data Portability

You have the right to receive your information in a structured, commonly used and machine-readable format.

To exercise any of the above rights, please contact our support team:

8 Children's Privacy

The tk768 platform is strictly not for anyone under the age of 21. We do not knowingly collect personal information from anyone under 21. If we become aware that a minor has created an account on our platform, we will immediately close that account and delete the associated information.

If you believe that a minor is using our platform, please contact us immediately.

9 International Data Transfers

Your information may be processed or stored outside Bangladesh as required for the operation of tk768's servers and services. In such transfers, we ensure that your information is processed under protections consistent with this privacy policy.

We only work with third parties who ensure adequate data protection measures are in place and with whom we have a written agreement.

10 Third-Party Websites

The tk768 platform may contain links to third-party websites. Clicking these links will take you to a separate website outside tk768's control. We are not responsible for the privacy practices of those third parties and recommend that you read the privacy policies of those sites.

Although game providers such as PG Soft, Pragmatic Play, JILI, Spribe and others have their technology integrated into our platform, their own data processing is governed by their own privacy policies.

11 Marketing Communications

If you have consented to receiving promotional communications from us, we may send you emails or messages about bonus offers, new games and special promotions.

You may opt out of marketing communications at any time. To do so, use the "Unsubscribe" link at the bottom of email messages or contact our support team. Please note that even after opting out of marketing communications, you will still receive important messages related to your account and transactions.

12 Changes to This Policy

tk768 may update this privacy policy from time to time. For any significant changes, we will post a notice on the platform and include a "Last Updated" date at the top of the policy.

Continued use of the platform after changes are made will be considered acceptance of the updated policy. If you object to the changes, you have the right to close your account and stop using the platform.

13 Contact Us

If you have any questions, comments or complaints about this privacy policy, or if you wish to exercise your data rights, please contact our support team:

Our support team is able to respond to your requests in both Bengali and English. We treat any concerns you have about your privacy with the utmost importance.